DAS/BITS Service desk
information technology help desk

Get IT help

Welcome to the Department of Administrative Services Bureau of Information Technology Solutions (DAS/BITS) Service Desk.

Need IT assistance? Submit your request using our BITS Service Portal. The portal is available 24/7 and accessible via your state-issued computer or mobile device.

Our Service Desk is staffed Monday to Friday from 7:30 a.m. to 4:45 p.m. and can be reached by calling 860-622-2300. Emergency support is available during off-hours.

Get help at the BITS service portal 

Help desk troubleshooting and FAQs

BITS SharePoint support

Find user training, support, IT resources, and FAQs.

Core-CT support

Check out FAQs or get in touch with Core-CT from the Office of the State Comptroller.

Need training for the BITS service portal?

View a brief training video.

Find other state resources

Check out quick links to related sites.