What should I expect to happen when I submit the feedback form?
When DAS Fleet Operations receives a report, they review it for completeness and accuracy with respect to the involved vehicle. DAS confirms that the license plate and vehicle description on the complaint, matches the vehicle that has been assigned that license plate. DAS then determines the agency that the vehicle has been assigned to and forwards the report to the agency leasing that vehicle.
Please understand that the agency has 30 days to complete an investigation. Under agency personnel rules, actions taken against drivers may not be reportable to the individual filing the complaint. The investigation and any response to it is the responsibility of the Agency alone.