IT Services

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• ITSESC

  Information and Telecommunications Systems Executive Steering Committee

• Help Desk Services

  The Department of Administrative Services Bureau of Enterprise Systems and Technology’s (DAS/BEST) Help Desk serves as the single point of contact for all client information technology inquiries, requests and incidents.

• Distributed Platforms

  BEST Server Management offers secure highly available virtual hosting solutions for statewide applications and services.

• Mainframe Platforms

  Mainframe computing services consist of the hosting and maintenance of customer applications on mainframe servers at the Groton, Connecticut (GDC) or Springfield, Massachusetts (SDC), secure data processing centers.

• Enterprise Storage

  The DAS-BEST Storage Area Network (SAN) / Network Attached Storage (NAS) service provides a robust disk storage infrastructure utilized by both mainframe and midrange/ enterprise server platforms for the State of Connecticut client/ user community.

• IT Policies and Guidelines

  State of Connecticut Information Technology and Internet related policies and guidelines.

• eGovernment Services

  Everything you need to know about the eGovernment program.

• Data Center Operations Services

  The Department of Administrative Service Bureau of Enterprise Systems & Technology’s (DAS/BEST) Data Center Operations is a service provided to state agencies to monitor and react to statewide network, data center or system events 24 hours per day.

• Automation Services

  The Department of Administrative Service Bureau of Enterprise Systems & Technology’s (DAS/BEST) Data Center Operations provides for workload automation using the Computer Associates ESP product.

• Statewide Data Center Facilities

  DAS-BEST provides data processing center services in our Tier II redundant data centers located in Groton, Connecticut (GDC) and Springfield, Massachusetts (SDC).

• Enterprise Application Hosting and Support

  Provide application server hosting for statewide agency web based applications hosted and managed by DAS BEST.

• Enterprise File and Print

  Our Enterprise file and print services leverage the built-in capabilities of Microsoft’s Windows Server platform to provide our customers with a single secure, highly available and flexible solution to meet your agency’s file storage and printing needs.

• Enterprise Secure File Transport Services

  DAS/BEST is pleased to offer Executive Branch state agencies our Enterprise Secure File Transport (SFT) Service for agencies that need to share sensitive content between other agencies, or business partners in a secure manner.

• Enterprise Messaging Services

  DAS/BEST Enterprise Messaging provides our customers with a single secure, highly available and flexible solution to meet your agency’s mission critical electronic mail communications and collaboration needs.

• Multi-factor Authentication

  Multi-factor authentication (MFA) is a method of computer access control in which a user is granted access only after successfully presenting several separate pieces of evidence to an authentication mechanism.