Contact US
ATTENTION: In response to current COVID-19/Coronavirus public health and safety concerns, effective immediately, the Public Utilities Regulatory Authority (Authority) will no longer accept walk-in customer complaints in our offices at 10 Franklin Square, New Britain, Connecticut. Customers may still contact the Authority by telephone (1-800-382-4586, toll-free) or by email at pura.information@ct.gov.
Business Address and Telephone/E-mail:
Public Utility Regulatory Authority
Ten Franklin Square, New Britain, CT 06051 Directions
Ten Franklin Square, New Britain, CT 06051 Directions
Phone: 860-827-1553
Fax: 860-827-2822
Fax: 860-827-2822
Email: pura.information@ct.gov
Consumer Services:
Toll Free in Connecticut: 800-382-4586
TDD: 860-827-2837 - to be used only if you have a TDD machine
| Office/Program | Phone Number |
|---|---|
| Advocacy & Operations | 860-827-2628 |
| Assistant Attorney General | 860-827-2620 |
| Call Before You Dig | 860-827-2780 |
| Chairperson | 860-827-2805 |
| Computer & Data Processing | 860-424-3882 |
| Deputy Commissioner's Office | 860-827-2881 |
| Executive Secretary | 860-827-2679 |
| Gas Pipeline Safety | 860-827-2661 |
| Media Spokesperson | 860-827-2625 |
| Scheduling Calendar | 860-827-2836 |
Content last updated on March 2020