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Citizen’s Guide to Making Commendations and Complaints
Connecticut Environmental Conservation (EnCon) Officers are expected to act with the highest level of professionalism.
EnCon Officers will often go above and beyond expectations when assisting in a case or public matter.  We take pride in acknowledging our officers for their service, however it can be hard for the division to recognize these accomplishments without the help of the public.  We ask that you take the time to tell us about your experience with our officers.
We also realize that not all experiences with our EnCon Officers may be positive ones.  With your input, we can continually improve our services. We want to ensure community support in all of our investigations, and effective complaint procedures will help us accomplish this.
The Division of Environmental Conservation Police takes all complaints against its employees very seriously and actively investigates reports of misconduct.  For this reason, you must ensure your complaint is based on facts.  False reporting in an attempt to unjustly subject an EnCon Police Officer to undeserved discipline or slander, or place his/her employment in jeopardy can result in criminal charges or civil liability.
A complaint investigation will usually include a review of all applicable reports, policies and procedures, examination of any evidence or records, and interviews with all parties and witnesses and may take several weeks to complete.
How to Make a Commendation or Complaint
A commendation or complaint can be made using the form below, by letter, e-mail, telephone or in person.   
Hartford Headquarters
79 Elm Street, Hartford, CT 06106
Eastern District Headquarters
209 Hebron Road, Marlborough
Marine District Headquarters
333 Ferry Road, Old Lyme
Western District Headquarters
230 Plymouth Road, Harwinton
Commendation/Complaint Form  -  WordPDF
Content last updated July 3, 2013