Evaluation, Quality Management & Improvement Division

DMHAS Consumer Satisfaction Survey

Contacts: Karin.Haberlin@ct.gov  or Kristen.Miller@ct.gov

Most state operated and/or funded agencies need to participate in the consumer survey on an annual basis. On this site you will find materials that pertain to the implementation of the DMHAS consumer survey as well as the results from previous years.  

New!  Consumer Satisfaction Survey 2019 Annual Report


Behavioral Health Home Consumer Satisfaction Survey 2020
Consumer Survey FY20 Implementation Materials

Consumer Survey Implementation Instructions
Consumer Survey - FAQ
Consumer Survey User's Guide
Consumer Survey Questionnaire – ENGLISH
Consumer Survey Questionnaire – SPANISH
Dear Program Participant
(cover letter - ENGLISH)
Dear Program Participant
(cover letter - SPANISH)


Quality of Life Instrument Materials

Optional Quality of Life Instrument - English  PDF version
English QOL Instructions PDF version   
Optional Quality of Life Instrument - Spanish   PDF version MS Word version
 Spanish QOL Instructions PDF version  
Health Related Outcome Measures
Optional Health Related Outcomes - English  PDF version
Optional Health Related Outcomes - Spanish   PDF version MS Word version

Consumer Survey Results from Previous Years
FY18 Consumer Survey Results
FY16 Consumer Survey Results

FY06 Consumer Survey Results

FY05 Consumer Survey Results

FY04 Consumer Survey Results

FY03 Consumer Survey Results

FY00/01 Consumer Survey Results

NOTE:  All documents in Adobe Acrobat PDF format require the free browser plug-in which is available at Adobe Acrobat Reader.

Return to:  EQMI