Walk-in services at all DRS branch office locations remain suspended. Email DRS at drs@po.state.ct.us. Email the Priority One Taxpayer Assistance Program: DRSPriorityOne_CollectionsAssist@po.state.ct.us. Please check our Frequently Asked Questions page.

AN 96(12)

Additional Information Which Applies To All Publications Issued Before December 1, 1996


PURPOSE: To provide updated information on how to obtain Department of Revenue Services publications or additional information.


BACKGROUND: DRS has published a large number of administrative pronouncements in the form of Informational Publications, Special Notices, Policy Statements and Announcements. Some of these publications contain outdated telephone numbers and "For Further Information" sections.


NEW INFORMATION: The current telephone number for CONN-TAX, the tax information telephone system is:

860-297-5962 (Hartford area or out-of-state)

The in-state toll-free telephone number remains:

1-800-382-9463 (in-state)

Forms and publications may also be ordered through voice-mail 24 hours a day by choosing Option 3 on your touch tone telephone when calling the telephone numbers listed above. 


EFFECT OF THIS DOCUMENT: An Announcement (AN) is a document that alerts taxpayers to new developments (other than newly enacted or amended Connecticut or federal laws or newly released judicial decisions), including new administrative positions, policies or practices.


EFFECT ON OTHER DOCUMENTS: This will modify all administrative pronouncements issued before December 1, 1996.


FOR FURTHER INFORMATION: To order forms and publications or for further information, call the Department of Revenue Services at 860-297-5962 (Hartford area or out-of-state) or 1-800-382-9463 (in-state). Forms and publications may be ordered through voice-mail 24 hours a day by choosing Option 3 on your touch tone telephone.

Electronic Delivery Options: You can also obtain tax forms and publications 24 hours a day from our website.

Telecommunications Device for the Deaf (TDD/TT) users only call 860-297-4911 during business hours.


AN 96(12)
Various Taxes
Issued: 1/14/97