Walk-in services at all DRS branch office locations remain suspended. Email DRS at drs@po.state.ct.us. Email the Priority One Taxpayer Assistance Program: DRSPriorityOne_CollectionsAssist@po.state.ct.us. Please check our Frequently Asked Questions page.

Business Payment Plans

To make payment arrangements with DRS including an official payment plan agreement please contact one of the following:

  • 860-297-5962 (from anywhere)
  • 1-800-382-9463 (Within CT-Outside Greater Hartford area only)
  • 860-297-4911 (Hearing Impaired, TDD/TT Users only

Have your CT tax registration number available when you call so we can better assist you.

Once an official payment plan agreement has been reached with DRS, an electronic payment may be initiated using the Taxpayer Service Center (TSC) on the day each payment is due.  The TSC does not allow you to schedule future withdrawal dates for tax liabilities beyond the due date.