Connecticut State Department of Emergency Services and Public Protection



State Police Headquarters Modified Services/Hours
  • Announcement for New Pistol Permit Applicants Only - 5/26/2021
  • Effective June 15, 2020, DESPP-HQ Fingerprint Identification Unit will re-open for in person fingerprinting requestsby appointment only. - 6/5/2020
  • Effective June 15, 2020, DESPP-HQ Reports and Records will re-open for in person requestsby appointment only. For information or to schedule your appointment please click HERE - 6/5/2020
  • At this time, pistol permit renewals will continue to be done by mail only.
  • Fingerprinting Limitations and License Expiration/Renewal extensions; view documentHERE- 4/30/2020
  • Suspension of requirements for unarmed security guards from other states; view documentHERE- 4/30/2020
  • Still regular business hours for Sex Offender Registry and Deadly Weapons Offender Registry- 4/30/2020
  • No service for guard cards (see Governor Lamont’s Executive Order changes to licensing requirements HERE )- 4/30/2020
  • Individuals will be asked to wait outside until called into the building- 4/30/2020

Instructors

Telecommunicator Instructor Certification Requirements

Two types of public safety telecommunicator instructor certificates are issued by the Division of Statewide Emergency Telecommunications. Public Safety Telecommunicator Instructor Level I and Public Safety Telecommunicator Instructor Level II.

 

Public Safety Telecommunicator Instructor - Level I.

To receive a Public Safety Telecommunicator Instructor Level I certificate, an applicant shall present evidence of meeting the following minimum requirements:

(1) A High School Diploma or equivalent or a waiver of such requirement based upon experience or training, by the Division of Statewide Emergency Telecommunications;

(2) Evidence of successful completion of a Teaching or Instructors Methods Course or its equivalent as approved by the Division of State-Wide Emergency Telecommunications; and

(3) No less than two (2) years experience in emergency telecommunications or an area of telecommunications or communications which has a direct bearing on emergency telecommunications principles or practices. Specialized or advanced training in a functional area of telecommunications or communications may be substituted for experience on the basis of fifteen (15) college semester hours equaling one-half (1/2) year of experience to a maximum of one (1) year.

The Public Safety Telecommunicator Instructor Level I certificate shall be valid for a period of one year.

 

Public Safety Telecommunicator Instructor - Level II.

To receive a Public Safety Telecommunicator Instructor Level II certificate, an applicant shall present evidence of meeting the following minimum requirements:

(1) A High School Diploma or equivalent or a waiver of such requirement based upon experience or training by the Division of State-Wide Emergency Telecommunications; and

(2) Evidence of successful completion of a Teaching or Instructors Methods Course or its equivalent as approved by the Division of State-Wide Emergency Telecommunications; and

(3) No less than five (5) years of experience in a public safety (law enforcement, fire fighting, emergency medical service, or emergency telecommunications) capacity, of which no less than two (2) years of experience shall be in emergency telecommunications. Experience in emergency telecommunications is defined as having primary responsibility for emergency telecommunications operations, or emergency telecommunications training; or performance of the duties of a telecommunicator, or as a public safety emergency communications center supervisor, or chief dispatcher, and at least one (1) year of experience in a training capacity (training officer or instructor).

Experience requirements may be fulfilled with equivalent part time experience.

The Public Safety Telecommunicator Instructor Level II certificate shall be valid for a period of three years.

 

Telecommunicator Instructor Re-Certification

Certified Level I or II Public Safety Telecommunicator Instructors shall submit a letter requesting recertification of their instructor certification within thirty (30) days of the expiration of their current certification term.  You may submit your request to the Department of Emergency Services and Public Protection, Division of Statewide Emergency Telecommunications, 1111 Country Club Rd., Middletown, CT 06457.