COVID Alert CT Setup Instructions

On Apple devices, COVID Alert CT cannot be downloaded from the app store – it must be enabled in your phone’s settings.

Apple devices:

  1. Go to Settings > Exposure Notifications > Turn on Exposure Notifications

  2. Tap Continue and select United States > Connecticut

  3. Complete COVID Alert CT Onboarding

To verify that exposure notifications are enabled on an iPhone, go to Settings > Exposure Notifications. If notifications are enabled, users should see that the Exposure Logging Status is set to Active and there will be a green checkmark next to it. Users do not need to enable Availability Alerts on their iPhone in order for COVID Alert CT exposure notifications to work. Enabling Availability Alerts will let users know if they are in a region that is using the exposure notification tool, but is not necessary for receiving notifications.

Android devices:

The COVID Alert CT app can be downloaded from Google Play. To verify that exposure notifications are enabled on an Android phone, open the COVID Alert CT app. Click on the Settings tab and ensure that Exposure Notifications are set to On. If not, click on Exposure Notifications and turn the toggle on.