Our customers can access benefit and application information, 24/7, at www.connect.ct.govand www.ct.gov/dss/apply;
or 1-855-6-CONNECT (except during system maintenance beginning on Friday, March 13, from 7:00 p.m. to Saturday, March 14, 7:00 p.m.).ADDING SOME TEXT.

Special for Service Partners

Related Resources

Video:  Happy 50th Birthday, Medicaid

Please follow this link Opens in a new window to see an informative and welcoming 8-minute salute to the landmark health coverage program, focusing on Connecticut’s national-leading Medicaid/HUSKY Health program. Introduced at the July 10, 2015, meeting of the the state’s Council on Medical Assistance Program Oversight by Kate McEvoy, Medicaid and health services director at the Department of Social Services, administering agency for Medicaid.

Overview of Medicaid waiver programs in Connecticut:  Medicaid Waiver Overview

Resources & Links

2020 Materials:

DSS ConneCT Public Dashboard (January 2020)  posted 1/9/20

DSS ConneCT Public Dashboard (February 2020)  posted 2/7/20

DSS ConneCT Public Dashboard (February 2020)  posted 3/9/20  

2019 Materials:

Agency Annual Report for State Fiscal Year 2019

Financial Trends in the Connecticut HUSKY Health Program - A Foundation for Sustainability; presentation to the Medical Assistance Program Oversight Committee (February 8, 2019; revised February 15, 2019).  Please note: the revised presentation reflects updated enrollment counts for 2012-2015 across all DSS programs, to correct an earlier data integration process error.  As a result, the count of the number of people served increased by 13% for 2012, 10% for 2013, 8% for 2014 and 4% for 2015 (counts for 2016, 2017 and 2018 remain unchanged).  These updated enrollment numbers cause updated per-member/per-month cost data, incorporated in the revised version. Bottom line, however: the downward cost trends remain in effect.  We regret any inconvenience that may have been caused by the initial version of our presentation.

 

DSS ConneCT Public Dashboard (January 2019)  posted 2/1/19

DSS ConneCT Public Dashboard (February 2019)  posted 2/6/19

DSS ConneCT Public Dashboard (March 2019)   posted 3/8/19

DSS ConneCT Public Dashboard (April 2019)   posted 4/3/19

DSS ConneCT Public Dashboard (June 2019)   posted 6/17/19

DSS ConneCT Public Dashboard (July 2019)   posted 7/11/19

DSS ConneCT Public Dashboard (August 2019)  posted 8/14/19

DSS ConneCT Public Dashboard (September 2019)  posted 9/12/19

DSS ConneCT Public Dashboard (October 2019)  posted 10/8/19

DSS ConneCT Public Dashboard (November 2019)  posted 11/8/19

DSS ConneCT Public Dashboard (December 2019)  posted 12/6/19

2018 Materials:

DSS ConneCT Public Dashboard (January 2018)  posted 3/16/18

DSS ConneCT Public Dashboard (February 2018)  posted 3/16/18

DSS ConneCT Public Dashboard (March 2018)  posted 3/16/18

DSS ConneCT Public Dashboard (April 2018)  posted 5/22/18

DSS ConneCT Public Dashboard (May 2018)  posted 5/22/18

DSS ConneCT Public Dashboard (June 2018)  posted 6/13/18

 

DSS ConneCT Public Dashboard (July 2018)  posted 7/13/18

 

DSS ConneCT Public Dashboard (August 2018)  posted 8/14/18

 

DSS ConneCT Public Dashboard (September 2018)  posted 9/13/18

 

DSS ConneCT Public Dashboard (November 2018) posted 11/16/2018

 

DSS ConneCT Public Dashboard (December 2018) posted 12/13/18

 

The above dashboards present customer service metrics such as participation in ‘MyAccount’ online and telephone benefit accounts; electronic workflow and case processing; ‘walk-in’ service at field offices; and telephone Client Information Line & Benefits Center activity.  HUSKY A, B and D applicants and customers are primarily served by another telephone center shared by DSS and Access Health CT, the data of which is not included in the above dashboards.  Similarly, HUSKY A, B and D customers may also establish an on-line account via the AccessHealthCT.com website to track application activity.  Both accounts use the same user ID and password.

 

Measuring Our Success: Eligibility Services Report, 1st Quarter 2018, Presentation to the Medical Assistance Program Oversight Council (May 11, 2018)  posted 5/22/18

In contrast to the posted dashboards, the above presentation encompasses activity across the full HUSKY Health program, reflecting state reporting processes with the federal Centers for Medicare and Medicaid Services.

 

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2017 Materials:

DSS ConneCT Public Dashboard (January 2017)

Connecticut HUSKY Health (Medicaid & Children's Health Insurance Program) Overview; presentation to the Human Services & Appropriations Committees (February 6, 2017)

Health Quality Measures and Performance Results; presentation to the Medical Assistance Program Oversight Council (February 10, 2017)

Connecticut Medicaid and Pharmacy: Presentation to the Health Care Cabinet (February 14, 2017)

Presentation to the Appropriations Committee on the Governor's SFY 2018-2019 Biennal Budget Recommendation for the Department of Social Services (February 16, 2017)


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2016 Materials:

DSS Eligibility Process Improvement Update, including ConneCT Public Dashboard for 12/15 (posted January 8, 2016) 

Updated Review of Medicaid Financial Reports and Trends (January 8, 2016)

DSS ‘Medicaid 101’ Presentation at Access Health CT Board of Directors Meeting (January 21, 2016)

DSS Presentation to Appropriations Committee on Governor’s SFY 2017 Mid-Term Budget Adjustments (February 11, 2016)
 

DSS Testimony before Human Services Committee on Senate Bill 17, An Act Implementing the Governor’s Budget Recommendation for Human Services (February 18, 2016)

Overview of HUSKY A Parent Transition (February 19, 2016)

DSS ConneCT Public Dashboard (February 2016)

Informational Forum on Connecticut’s Medicaid Expenditures, Initiatives and Long-Term Services & Supports Rebalancing, General Assembly’s Human Services, Public Health, Aging & Appropriations Committees (February 22, 2016):

DSS Testimony before Human Services Committee (February 23, 2016)

DSS Testimony before Human Services Committee (March 3, 2016)

DSS Testimony provided to the Aging Committee (March 3, 2016)

DSS ConneCT Public Dashboard (March 2016)

Overview of Connecticut Medicaid Access Plan and Medicaid Medical Care Advisory Committee (March 11, 2016)

Improving Oral Health in HUSKY Health (March 11, 2016)

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DSS ConneCT Public Dashboard (April 2016)

DSS ConneCT Public Dashboard (May 2016)

Overview of HUSKY A Parent Transition (May 20, 2016)

DSS ConneCT Public Dashboard (June 2016)

Connecticut HUSKY Health: Cost Drivers, Reform Agenda, Outcomes and Future State (June 14, 2016)

Facts about Home Health Medication Administration in Connecticut’s Medicaid/HUSKY Health Program (June 16, 2016)

DSS ConneCT Public Dashboard (July 2016) 

DSS ConneCT Public Dashboard (August 2016)

DSS ConneCT Public Dashboard (September 2016)

Update on ImpaCT Advanced Eligibility System (September 9, 2016)

DSS ConneCT Public Dashboard (October 2016)

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2015 Materials:

DSS information on Medicaid innovation and integration projects (June 2015) Opens in a new window Opens in a new window Opens in a new window Opens in a new window Opens in a new window Opens in a new window Opens in a new window Opens in a new window Opens in a new window Opens in a new window Opens in a new window Opens in a new window

DSS Presentation at Human Services and Appropriations Committees’ Informational Forum (April 21, 2015)

Fact Sheet Series: A Précis of the Connecticut Medicaid Program (10/10/14)

Medicaid Reporting and Trend Review (10/10/14)

ConneCT Overview: Helping Clients Navigate the Connecticut Department of Social Services Online (11/14)

DSS Eligibility Enrollment Update/ConneCT Public Dashboard (April 10, 2015)

DSS Eligibility Process Improvement Update & ConneCT Public Dashboard (July 10, 2015) 

HUSKY Health Data Dashboard Demonstration (1/16/15)

DSS ConneCT Public Dashboard (August 2015) 

DSS ConneCT Public Dashboard (September 2015) 

DSS Eligibility Process Improvement Update & ConneCT Public Dashboard (October 2015)

DSS ConneCT Public Dashboard (November 2015) 

Overview of CT’s Participation in National Governors Association High Need, High Cost Policy Academy (November 13, 2015)

Overview of ‘1095-B’ Tax Forms Under the Affordable Care Act (November 13, 2015)

Overview of HUSKY A Parent Transition (November 13, 2015)

HUSKY Enrollment Update (November 13, 2015)

DSS ConneCT Public Dashboard (December 2015)

Overview of CT’s Participation in National Governors Association High Need, High Cost Policy Academy (December 11, 2015)

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