Walk-in services at all DRS branch office locations remain suspended. Email DRS at drs@po.state.ct.us. Email the Priority One Taxpayer Assistance Program: DRSPriorityOne_CollectionsAssist@po.state.ct.us. Please check our Frequently Asked Questions page.

Can't Pay Your Taxes? Payment Options  

DRS understands that there are times when taxpayers experience temporary, legitimate financial difficulties and require extra time to pay a tax debt. We will attempt to assist you in resolving your account in a manner that is acceptable to you and to DRS.

DRS offers some ways that may help if you are having trouble paying your taxes.

For more information email us at drs@po.state.ct.us or call us:
  • 860-297-5962 (from anywhere)
  • 1-800-382-9463 (Within CT-Outside Greater Hartford area only)
Monday - Friday between 8:30 a.m. and 4:30 p.m.