Connecticut State Department of Revenue Services

Walk-in services at all DRS branch office locations remain suspended. Email DRS at drs@po.state.ct.us. Email the Priority One Taxpayer Assistance Program: DRSPriorityOne_CollectionsAssist@po.state.ct.us. Please check our Frequently Asked Questions page.

What information should I provide to the Taxpayer Advocate?

NOTE:  The Taxpayer Advocate will be unable to assist you unless the form below is completed in its entirety and sent with all the required information.

Complete form and mail

Form CT-TPA, Request for Assistance from the Office of the Taxpayer Advocate

  • We recommend that you DO NOT send us your Social Security number, federal employer identification number or Connecticut tax registration number via email.

    • We are not responsible if your electronic mail is lost, intercepted or misused by others.

    For security reasons, we will not provide any account information in response to email questions.

  • Your telephone number and the hours you can be reached,
  • Your previous attempts to solve the problem, and the office you contacted,
  • The type of tax return and year(s) involved, and
  • Description of the problem with any substantiating documentation.

If you want to authorize another person to discuss the matter with the agency, download form LGL-001, Power of Attorney, and send it to DRS. However, DRS will continue to send all correspondence directly to you.

Contact Information

Office of the Taxpayer Advocate
*E-mail*: taxpayer.advocate@po.state.ct.us
Address:
DRS Problem Resolution
Taxpayer Advocate Office
450 Columbus Blvd., Ste 1
Hartford, CT 06103

*NOTE: any information that you send us by electronic mail is not secure and may be seen by others on the Internet. Bear this in mind, particularly if you are sending us information such as your name, address. We recommend that you DO NOT send us your Social Security number, federal employer identification number or Connecticut tax registration number. We are not responsible if your electronic mail is lost, intercepted or misused by others. For security reasons, we will not provide any account information in response to email questions.